Shipping and Handling time policy

At Buttonhook Concepts, we strive to offer a wide selection of high-quality gear while maintaining tight control over quality and fulfillment. While some products ship directly from our in-house inventory, others are sourced from our trusted distributors after you place your order.

🔁 Real-Time Inventory Sync

To provide accurate availability, we use an inventory tracking system that pulls stock data directly from our suppliers. While we do our best to ensure our website reflects up-to-date stock status, occasionally there may be delays or discrepancies if a product sells out rapidly or becomes backordered at the distributor.

📬 Order Fulfillment Timeline

  • In-Stock at Our Location:
    Orders typically ship within 1 business day.

  • Distributor-Sourced Items:
    If the item is not stocked on-site, we order it from our distributor immediately after your purchase.

    • Distributor orders usually arrive to us within 1–2 business days

    • We ship to you by the following business day

Total estimated handling time: 2–4 business days

Tracking info is provided as soon as your order ships.

This fulfillment model allows us to:

  • Offer a wider variety of products

  • Maintain quality control before shipping

  • Avoid drop-shipping from third parties

  • Keep overhead costs down to provide the best prices possible to you

If you need an item urgently or want to confirm real-time availability, feel free to contact us directly before placing your order.